What products do you offer?

We offer a wide range of products for men and women, including skincare, grooming, perfumes, and home care products.

How can I place an order?

Simply browse our collections, select the products you want, choose your preferred variant, and click “Add to Cart”. Follow the checkout process to complete your order.

What payment methods do you accept?

We accept all major payment methods displayed at checkout, including credit/debit cards and other available online payment options.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery times depend on your location and chosen shipping method. You will receive a tracking number once your order is shipped.

 Do you ship internationally?

Yes, we ship to select countries and regions. Shipping options and costs are shown at checkout. For locations not listed, please contact us via WhatsApp or email.

 Can I return a product?

Yes! You can request a return within 7 days of receiving your order. Products must be unused, unopened, and in original packaging. Opened cosmetics, perfumes, and personal care items cannot be returned.

 How do I request a refund?

Contact us at pyramidcosmetic@gmail.com or WhatsApp +971 58 506 5080 with your order number and reason for return. Once approved, refunds will be processed to your original payment method within 5–10 business days.

What if my product is damaged or incorrect?

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the item and packaging. We will replace it or issue a full refund.

 How can I contact you?

You can reach us anytime:
📩 Email: pyramidcosmetic@gmail.com
💬 WhatsApp: +971 58 506 5080